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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will appear. It contains elaborate information about all the actions that you can perform on the page in question. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of educational video clips describing how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you need, have a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by actual people and provides real solutions. We frequently update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of customer service technicians available 24-7-365 and ready to help you with any question. Each trouble ticket you open will be responded to in less than 1 hour (the average response time being just twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250857

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com